Improvement & Operations Manager

Are you experienced in operations, logistics, or supply chain management? Are you analytically sharp with a strong drive? Join us as Improvement & Operations Manager, and form the bridge between strategy and operations. Leading a dynamic Fulfilment Center (FC) team, improving supply chain operations, and ensuring smooth and safe daily operations. You will be based in our Fulfilment Center (FC) in Eindhoven.

Our FC's are the heart of our operations where our shoppers pick groceries for thousands of customers 7 days per week. Around 700 people work in one FC, in multiple shifts from the early morning until the late evening. From the FC, the picked groceries are sent to our Hubs, from where they are delivered to the customers with our electric vehicles.

🥜 In a nutshell

Using your analytical mindset and charismatic leadership skills you will bring our innovative supply chain to the next level, you analyze our current way of working, propose actionable plans and motivate the team to work with you. Your role is two-sided: you will manage an FC team and daily operations, and use your brainpower to propose and implement well-defined strategies and action plans to structurally improve our supply chain operations. You don’t have to be afraid you’ll sit behind your desk the entire day and no two days will be the same.

You'll be in charge of the entire operational process for around 2 days a week. During this day you lead +/- 100 Shoppers and their team leads to ensure all groceries leave the FC complete and on time. Supervisor shifts come in day (06:30 - 16:00) and evening (14:00 - 22:00) shifts and can take place every day of the week, including weekends. 

The remaining days you will use your operational expertise to implement diverse projects to optimize and scale our operations, so we can continue our incredible growth. With insights gained from the floor, you analyze the workflow of the FC and find efficiency gainers. Soon you’ll have multiple projects under your belt. You usually pilot a project within your own FC first, and manage the roll-out in other FCs when it's a success. 

At Picnic, we're proud to be a true innovator in the operational game. Our teams of Data Analysts and Software Developers create all systems in-house. You’ll work with them to deep dive into issues, and together you improve Picnic’s Warehouse Management System.

🎯 What will you do?

⭐ About you

Want to see what the Improvement & Operations Manager position is like? Check out the story of Kim Knape. 

If you’re ready to play a key role in a high-tech environment and help us deliver great results every day, we’d love to hear from you!